Return Policy

RETURN ADDRESS

I do with my shoe

11710 Plaza America Drive suite 1010

Reston, VA 20190

 

EXCHANGES

AT THIS TIME, If you would like to exchange a product please return the original item(s) if you need a different size or if the item you received is damaged.

TO EXCHANGE YOUR ITEM(S), Log IN TO the returns portal AND FOLLOW THE INSTRUCTIONS. You will receive a return authorization number and A PRE-PAID RETURN LABEL TO SHIP YOUR ITEM(S) back to our warehouse for exchange.

once your return has been received and processed at our warehouse, YOUR NEW ITEM(S) will be shipped.

Please note: exchanges are subject to availability.

 

RETURNS & REFUNDS

To be eligible for a return, your item(S) must be unused and in ITS original packaging. OUR POLICY LASTS 21 DAYS FROM THE DATE RECEIVE.

TO RETURN YOUR ITEM(S), Log IN TO the returns portal AND FOLLOW THE INSTRUCTIONS. You will receive a return authorization number and A PRE-PAID RETURN LABEL TO SHIP YOUR ITEM(S) back to our warehouse.

You will be notified by email once your return has been received and processed at our warehouse and credited back to your original method of payment. REFUNDS WILL BE PROCESSED WITHIN 7 BUSINESS DAYS OF the RETURNED ITEM(S).

please note: ANY ITEM MARKED ON SALE IS NOT ELIGIBLE FOR A FULL RETURN AND CAN ONLY BE RETURNED FOR STORE CREDIT. 

 

 

*Jessica Bedard DOES not assume responsibility for reimbursement or compensation in the event a returnED package is lost, stolen or mishandled. Please keep all tracking details for your records.*